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While You're Here

We want our patients and visitors to feel prepared for their visit to Blanche River Health. In this section, you will find facility floor plans, information on dining, learn about our commitment to accessibility and the types of accommodations available.

At the Kirkland Lake site, the hospital cafeteria is located on the lower level of the hospital. The cafeteria operates from 9:00 am – 1:00pm Monday through Friday (excluding holidays).

The former Kirkland and District Hospital Auxiliary Gift Shop is located in the lobby of the Kirkland Lake site, and carries various items to purchase including snacks and gifts. The Gift Shop is open from 10:00 am to 4:00 pm and 6:00 pm to 8:00 pm Monday through Friday, and 1:00 pm to 3:30 pm on Saturdays and Sundays. Hours may vary depending on volunteer availability.

The Englehart Site cafeteria provides a coffee machine for public use in addition to vending machines, located across the hall from the cafeteria.

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is a statute enacted in 2005 by the Government of Ontario, Canada for the purpose of improving accessibility standards for Ontarians with physical and mental disabilities to all public establishments by 2025.

Blanche River Health is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act and Ontario’s accessibility laws.

We take the safety of our patients and visitors very seriously. Our staff work tirelessly to keep you safe in a number of ways.

Infection Prevention and Control

Our Infection Prevention and Control (IPAC) program aims to increase the quality of patient care by identifying sources of infection and preventing their spread throughout our facility. We rely on the diligence of our staff, physicians, patients and visitors to support up to date IPAC standards.

To help prevent the spread of infections, we ask the following:

  • Clean your hands. We have hand sanitizer throughout the facility. It is important to clean your hands when:
    • You enter or leave the hospital
    • Before and after going into a patient’s room or a treatment room
    • Before eating
    • After using the washroom
  • Ask anyone caring for you to wash his or her hands before touching you.
  • Use personal protective equipment (gowns, gloves, masks and eye protection) as indicated.
  • Avoid visiting a patient if you are ill with any infectious illness. E.g.,
    • Diarrhea, vomiting
    • Fever and or chills
    • New or worsening cough or shortness of breath
  • If you are a patient with these symptoms, please notify the nurse or receptionist so appropriate precautions can be implemented.

Scent-Free Facilities

For the comfort and safety of our staff, patients, and visitors with allergies and sensitivities, please respect that our facilities are scent-sensitive environments. Please avoid wearing any scented products, including perfumes or colognes, scented fabric softeners or detergents and scented soaps or deodorants.

Smoke-Free Facilities

In accordance with the Smoke Free Ontario Act, 2016, all Blanche River Health properties are smoke free. Staff, vistiors and patients are not permitted to smoke or use tobacco products, including e-cigarettes, in the hospital or on hospital property (including in parked cars or in parking lots).

We are happy to offer a number of smoking-cessation supports to our patients. If you are interested in quitting, please speak with a member of your healthcare team.

Cellphones and Mobile Devices

Patients and visitors are free to use their cellphones and mobile devices when not receiving care, provided it is not disruptive to other patients or visitors or to our staff.

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