Share Your Experience

We welcome compliments, suggestions and concerns. By sharing your experience at our Englehart and Kirkland Lake sites, we can continue to make healthcare work for you!

Feedback Form

Name

Would you like to be contacted for a follow up?

Phone Number

Email

What hospital site did this occur at?*

Department visited:*

Date/time of visit:*

What went well?*

What can be better?*

Please list any specific team members you would like to highlight (if applicable).

How likely would you recommend us to friends and family?*

Patient Experience Partners

If you are passionate about enhancing quality in healthcare, we invite you to join our Patient Experience Partner group.

For further information click here.

What if I am unsatisfied with the patient relations process?

If you feel your concern or question has not been addressed, you have the option of contacting the Patient Ombudsman, who oversees the complaint process for public hospitals in Ontario. The Ombudsman’s office can be reached by telephone at 1-888-321-0339 or online at www.PatientOmbudsman.ca